Shipping policy

We aim to deliver your Solmera products quickly and safely.

• Processing Time: Orders are typically processed within 1–2 business days.

• Shipping Time: Standard shipping takes 5–14 business days, depending on your location. Express options may be available at checkout.

• Shipping Rates: Calculated at checkout based on destination and order size.

• Tracking: A tracking number will be provided via email once your order ships.

• Delays: While we work with trusted carriers, delays caused by customs, weather, or other external factors are outside our control.

• International Shipping: Customers are responsible for any customs duties or import taxes.

• Holiday Breaks: Solmera will take temporary breaks during holidays like Chinese New Year, Christmas.